- 01
If we fail to deliver
If the reading cannot be produced, or the plan never opens, you are eligible to request a full refund.
- 02
If it is not what was advertised
If what you receive is not what this site described, you are eligible to request a full refund. That includes a reading missing parts the purchase page said it holds.
- 03
If it was delivered as described
A delivered reading is not refunded because an event did not happen. We sell a computation and a practice, never an outcome.
- 04
How to ask
Use the refund action in your Rare You account, or write to support@healersworld.org from the address on the account. A person checks the order and delivery state. We acknowledge within 48 hours with a ticket number and aim to resolve the request within 30 days.
- 05
How the money comes back
After approval, we initiate the refund through the original payment transaction. Your bank or payment provider controls when the credit appears. Rare You does not deduct a cancellation fee.
A membership is separate: it is billed on Healers World and can be cancelled from your account there. Read the full terms.
Who sells Rare You
SUITSWELL SOLUTIONS PRIVATE LIMITED
No. 1202, Block C, Vasathi Avante Apartments
Rachenahali, Bangalore North
Bangalore, Karnataka 560045, India
GSTIN 29ABOCS1936M1ZK
Grievance contact
Write to support@healersworld.org. We acknowledge every complaint within 48 hours and aim to resolve it within 30 days.
Vansh Joshi, Grievance Officer
Phone +91 89658 15111
Xalen Technology Private Limited
A704, Gagan Unnati Co Op Hsg Soc, Katraj Kondhwa Road, Pune, Maharashtra 411048, India
The Grievance Officer acknowledges a complaint within 24 hours and resolves it within 15 days, as rule 3(2)(a) of the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules 2021 requires. The same officer handles a Data Principal's grievance under section 13 of the Digital Personal Data Protection Act 2023.